Track: Hospitality and Healthcare Management

PRIMARY CARE 2025

In this session, we explore the transformative impact of integrating hospitality principles into healthcare, a theme central to our conference on advancing public health and primary care. We’ll focus on how these practices can enhance patient experiences, improve service delivery, and align with the broader goals of Healthcare Management

Enhancing Patient Experience: Hospitality practices like personalized service and a welcoming environment are crucial for improving patient satisfaction. We'll review case studies that show how these approaches lead to better patient outcomes.

Patient-Centered Care: Patient-centered care aligns well with hospitality by focusing on personalized care plans and supportive environments. We'll discuss strategies for incorporating patient feedback to enhance service delivery.

Patient Engagement: Effective patient engagement, driven by hospitality practices, is key to satisfaction. We’ll highlight strategies that have been successful in creating supportive care environments.

Overcoming Challenges: Integrating hospitality into healthcare has challenges, like balancing efficiency with personalized care. We’ll provide practical solutions to address these obstacles.

Essential Insights:

  • Maintaining patient records
  • Emerging trends in healthcare
  • Organizing and overseeing
  • Guidelines for primary health centre
  • Public healthcare management
  • The strategy that will fix healthcare
  • Human resource management
  • Impact of primary care management and control
  • Service management hospitality and healthcare services

This session aligns with the conference's mission to transform public health through innovative approaches. By integrating hospitality principles into healthcare, we can significantly enhance patient experiences and service delivery, contributing to the broader goals of improving public health and primary care.